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5

Hello to all who reads this review. Today I went to go Jiffy Lube in San Ramon for an oil change. Once all the work was completed and paid for, I was then given the keys to my car. The car started fine, but stalled immediately; so I tried again and again, but it would not idol. When I confronted the person in charge, he said that he noticed the car stalling twice while trying to get my car in to service. I said to the worker I had no troubles prior to coming there; but he was defiant, and seamed very defensive; and would not entertain the idea they may have done something to cause the car to stall. I was unable to drive home, but luckily; just around the corner was a mechanic shop called Walt's Danville Service. The owner; Walt, was the one who helped me. He was kind enough to check my car; despite how busy they were. They looked over my car immediately while I relaxed in the waiting room. After a short while Walt took me back to see what they found. The mount where the air flow is located was very loose; which may have been caused by the Jiffy Lube employee on accident. It looked as though there was a bolt that was loose; causing the car to suck dirt into the sensor making the car to stall. Walt, I want to say how much I appreciated the quick response in taking care of the problem; especially because of how busy you were at the time. Sincerely, Paul F.

5

I've tried other shops in the area with mixed results and decided to give Walt's a try. They identified the problem and quickly fixed my car. I was impressed by their honesty and quality of service and will definitely be back. 5 stars for Walt's!

5

I was very impressed with the service, honesty and professionalism. I had not had many good experiences with auto repair shops and Walts was recommended. Wally is great!

5

Very honest and upfront, Wally really took care of me. I recommend this place highly.